mooimarkt respects the privacy of its users and visitors, in particular their rights regarding the automatic processing of personal data. We aim for full transparency about how and why we process personal data, and how you can exercise your legal rights in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and the Dutch AVG.

If you require additional information about data protection, please visit the website of the Dutch Data Protection Authority (Autoriteit Persoonsgegevens): https://autoriteitpersoonsgegevens.nl/nl.

Until you accept the use of cookies and other tracking devices, we will not place any non-anonymised analytical cookies and/or tracking cookies on your computer, mobile phone or tablet.

With the continued visit of this website you accept these terms of use and the use of cookies and other tracking systems, unless we have provided another method of accepting cookies on our website. 

The current available version of this privacy policy is the only version that applies while visiting our website until a new version replaces the current version.
 

Article 1 - Definitions

1. Website (hereinafter: "Website"): www.mooimarkt.nl.
2. Controller: mooimarkt, Achteromstraat 7A 1381AV  Weesp, The Netherlands. Chamber of Commerce number: 76395227. 
3. Email: contact@mooimarkt.nl.

Article 2 - Scope

This Privacy Policy applies to all website visitors, registered users, buyers, and sellers using mooimarkt.nl. By creating an account or visiting the site, you acknowledge that you have read and understood this Privacy Policy.

Article 3 - Personal Data We Collect

We may collect and process the following categories of personal data:

• Account information – name, email address, password, profile photo, username, and preferences.
• Contact and communication data – messages sent between users, support requests, and feedback.
• Transaction data – details of sales, purchases, payment method (via third-party payment providers), shipping address, and transaction history.
• Technical data – IP address, browser type, device information, and cookie identifiers.
• Marketing preferences – your subscription choices for newsletters and offers.
• Verification data (if applicable) – ID verification or bank details for sellers, processed securely by our payment partners.

We do not knowingly collect data from persons under 16 years old without parental consent.

Article 4 - Purposes of Data Processing

We process personal data for the following purposes:

• To enable the creation and management of user accounts.
• To allow users to list, buy, sell, or swap items.
• To process transactions and payments securely via third-party providers.
• To facilitate communication between users.
• To send service-related notifications and updates.
• To prevent fraud, misuse, and ensure platform safety.
• To comply with legal and tax obligations.
• To send marketing messages (only with your consent).

Your data will not be sold or shared with third parties for their own marketing purposes.

Article 5 - Legal Basis for Processing

We process your personal data on the following legal bases:

• Performance of a contract: to provide our platform services.
• Legal obligation: to meet tax or accounting requirements.
• Legitimate interest: to maintain security, prevent fraud, and improve the website.
• Consent: for newsletters, marketing, and non-essential cookies.

Article 6 - Sharing of Data

We may share your data only with:

• Payment service providers (e.g. Mollie) for handling transactions.
• Delivery partners for shipping your items.
• IT service providers (hosting, analytics, email, customer support) under strict confidentiality agreements.
• Authorities, when required by law.

All partners processing personal data act as processors under GDPR-compliant agreements.

Article 7 - Data Retention

We retain your personal data only as long as necessary:

• Account information: as long as your account is active.
• Transaction data: up to 7 years (for legal bookkeeping obligations).
• Communication logs: up to 2 years after closure.
• Cookie data: up to 13 months.

You may request deletion of your account at any time (see Article 9).

Article 8 - Your Rights

You have the following rights under the GDPR:

• Right of access – to obtain a copy of your personal data.
• Right to rectification – to correct inaccurate data.
• Right to erasure (“right to be forgotten”).
• Right to restriction of processing.
• Right to data portability.
• Right to object to processing (including direct marketing).

You can exercise your rights by emailing contact@mooimarkt.nl. We may ask you to provide proof of identity. We will respond within one month.

Article 9 - Cookies

We use cookies and similar technologies for website functionality and analytics.

1. Types of cookies:
   • Functional cookies – necessary for the website to operate.
   • Analytical cookies (anonymised) – to analyse usage and improve performance.
   • Tracking cookies – used only with your consent, for personalised ads and retargeting.
2. We use, among others:
   • Google Analytics (anonymised)
   • Meta/Facebook Pixel (tracking cookie)
   • Google Ads (tracking cookie)

Before placing non-essential cookies, we will always ask for your consent. You can manage or delete cookies through your browser settings. For more information: Autoriteit Persoonsgegevens – Cookies.

Article 10 - Data Security

We take all appropriate technical and organisational measures to protect your data against unauthorised access, loss, alteration or disclosure. Your data is stored on secure servers within the European Economic Area (EEA). If data is processed outside the EEA, we ensure GDPR-compliant safeguards are in place.

Article 11 - Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those third-party websites.

Article 12 - Updates to This Policy

The current version of this Privacy Policy is effective as of November 2, 2025.  We may update it occasionally. The latest version will always be available on www.mooimarkt.nl/privacy-policy.

Article 13 - Contact

For questions, requests, or complaints regarding privacy, contact: 

mooimarkt 
Achteromstraat 7A, 1381 AV Weesp, The Netherlands
Email: contact@mooimarkt.nl

If you are not satisfied with our response, you may lodge a complaint with the Autoriteit Persoonsgegevens.